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Terms and conditions

The terms and conditions set here are between you (“your” or “yourself” or “buyer”) and Omega Limited trading as Zels (“we” or “us” or “our”) and govern the use of our website known as www.zels.online.  Please read our terms and conditions carefully, as your use of our website, along with any rules, policies, conditions and procedures, will mean that you have fully understood, accept and willing to be bound by our terms and conditions. 

Please note that from time to time these terms and conditions may be updated, and or added to, and it is your responsibility to update yourself every time you use our website, and by your use of our website will mean that you will have read, fully understood, accept, and willing to be bound to our latest updated terms and conditions. 


We require 100% payment for all private orders which is due a minimum of 3-5 working days prior to the date of the party or event. Orders are not confirmed until full payment is made. 

Quotations and invoices generated form the website is required to be paid in full to confirm the order. 

Part-payments are accepted and must be made in no more than three installments, the final installment being 3-5 days prior to the date of your party or event. 

Corporate Clients are required to provide a Purchase Order or Official Letter guaranteeing payment for the order 3-5 working days prior to the event, and payments are to be made within 7 days of invoicing. 

Payments can be made on our website with a VISA Debit Card, MasterCard or Credit Card, UPI, NCSL Debit, Standard Kina Debit Card, or in person by cash, EFTPOS, Company Cheques, direct deposit or online/mobile electronic funds transfer. 


We require a minimum of 48 hours’ notice if a cancellation is required. Notification made by email, phone call, text, WhatsApp or any other means of communication will be accepted subject to confirmation in writing. 

We cannot accept a 24-hour cancellation as purchasing of components and preparation for the order will have already commenced by then, in which case payment will be required for the services rendered. 

No refunds shall be offered, where a service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services shall be refunded or kept as credit for future orders. 

Refunds or Exchanges requested for damaged products, or products not meeting your expectation will be handled on a case-by-case basis. You will need to notify us within 24 hours from the time the product was delivered/picked up. Photographic evidence may be required. We do not issue refunds for products that don’t bear our product resemblance, have a receipt of purchase and a licencing mechanism/product tag still attached from the manufacturer. Quality determination is solely at the discretion of Omega Limited trading as Zels. 


We cannot be held liable for any damages to the products we have delivered once we have delivered at the venue or delivery location and received a signature for the safe receipt of the goods on our delivery note. 

If the products are collected from us, we cannot be held liable for any damages to the goods once they have left our premises. The collection vehicle should have a flat surface and be clean and tidy. This is the responsibility of the buyer. Products can be very fragile so we advise to drive very slowly and carefully and purchase non-slip matting. Furthermore, products placed outside are liable to react to the temperature. In hot or humid weather there is the possibility of melting or damage to goods. 

We will always endeavour to deliver within the given time slot. However, unfortunately delivery timings cannot be guaranteed. Refunds will not be given for delayed deliveries. If in the unlikely event the delivery is delayed, we will always endeavour to notify you upfront and deliver the products you have ordered to you as close as possible to the given delivery time. 


Prices for our products are subject to change without notice. 

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. 


The images on the website are examples of our products, therefore products supplied may have variations from the website image. 


We design a retail a host of products for both male and females, extended to children for a variation of occasions and applications. We are not liable to any and all allergic(ies) pertaining to the customer from a possible interaction with any and all our products.  
Please discuss any allergies or special fabric requirements with us before making payment. Our products are produced by the very best design and fabrications available on market by mid to high end vendors. They range from; 

  1. Canvas. Canvas is a plain-weave fabric typically made out of heavy cotton yarn and, to a lesser extent, linen yarn. Canvas fabric is known for being durable, sturdy, and heavy duty. By blending cotton with synthetic fibers, canvas can become water resistant or even waterproof, making it a great outdoor fabric.
  2. Cashmere. Cashmere is a type of wool fabric that is made from cashmere goats and pashmina goats. Cashmere is a natural fibre known for its extremely soft feel and great insulation. The fibers are very fine and delicate, feeling almost like a silk fabric to the touch. Cashmere is significantly warmer and lighter than sheep’s wool. Often cashmere is made into a wool blend and mixed with other types of wool, like merino, to give it added weight, since cashmere fibers are very fine and thin.
  3. Chenille. Chenille is the name for both the type of yarn and the fabric that makes the soft material. The threads are purposefully piled when creating the yarn, which resembles the fuzzy exterior of the caterpillar. Chenille is also a woven fabric that can be made from a variety of different fibers, including cotton, silk, wool, and rayon.
  4. Chiffon. Chiffon a lightweight, plain-woven fabric with a slight shine. Chiffon has small puckers that make the fabric a little rough to the touch. These puckers are created through the use of s-twist and z-twist crepe yarns, which are twisted counter-clockwise and clockwise respectively. Crepe yarns are also twisted much tighter than standard yarns. The yarns are then woven in a plain weave, which means a single weft thread alternates over and under a single warp thread. The sheer fabric can be woven from a variety of textile types, both synthetic and natural, like silk, nylon, rayon, or polyester.
  5. Cotton. Cotton is a staple fibre, which means it is composed of different, varying lengths of fibers. Cotton is made from the natural fibers of cotton plants. Cotton is primarily composed of cellulose, an insoluble organic compound crucial to plant structure, and is a soft and fluffy material. The term cotton refers to the part of the cotton plant that grows in the boil, the encasing for the fluffy cotton fibers. Cotton is spun into yarn that is then woven to create a soft, durable fabric used for everyday garments, like t-shirts, and home items, such as bed sheets. Cotton prints and cotton solids are both available designs.
  6. Crêpe. Crêpe is a silk, wool, or synthetic fabric with a distinctive wrinkled and bumpy appearance. Crêpe is usually a light-to- medium-weight fabric. Crêpe fabric can be used to make clothes, like dresses, suits, blouses, pants, and more. Crêpe is also popular in-home decor for items like curtains, window treatments, and pillows.
  7. Damask. Damask is a reversible, jacquard-patterned fabric, meaning that the pattern is woven into the fabric, instead of printed on it. The fabric’s design is created through the weave, which is a combination of two different weaving techniques—the design is woven using a satin weave, while the background is achieved through a plain, twill, or sateen weave. Damask patterns can be either multi-colored or single colored. Damasks can be made from a variety of different textiles, including silk, linen, cotton, wool, or synthetic fibers, like rayon. Learn more about damask fabric here.
  8. Georgette. Georgette is a type of crêpe fabric that is typically made from pure silk but can also be made from synthetic fibers like rayon, viscose, and polyester. Crêpe georgette is woven using tightly twisted yarns, which create a slight crinkle effect on the surface Georgette is sheer and lightweight and has a dull, matte finish. Silk georgette is very similar to silk chiffon, which is also a type of crêpe fabric, but georgette is not as sheer as chiffon because of the tighter weave. Georgette fabrics are sometimes sold in solid colors but often georgette is printed and boasts colourful, floral prints.
  9. Gingham. Gingham is a cotton fabric, or sometimes a cotton blend fabric, made with dyed yarn woven using a plain weave to form a checked pattern. Gingham is usually a two-colour pattern, and popular combinations are red and white gingham or blue and white gingham. The checked pattern can come in a variety of sizes. Gingham pattern is reversible and appears the same on both sides. Gingham is a popular fabric due to its low cost and ease of production. Gingham is used frequently for button-down shirts, dresses, and tablecloths.
  10. Jersey. Jersey is a soft stretchy, knit fabric that was originally made from wool. Today, jersey is also made from cotton, cotton blends, and synthetic fibers. The right side of jersey knit fabric is smooth with a slight single rib knit, while the backside of jersey is piled with loops. The fabric is usually light-to-medium weight and is used for a variety of clothing and household items, like sweatshirts or bed sheets.
  11. Lace. Lace is a delicate fabric made from yarn or thread, characterised by open-weave designs and patterns created through a variety of different methods. Lace fabric was originally made from silk and linen, but today cotton thread and synthetic fibers are both used. Lace is a decorative fabric used to accent and embellish clothing and home decor items. Lace is traditionally considered a luxury textile, as it takes a lot of time and expertise to make.
  12. Leather. Leather is any fabric that is made from animal hides or skins, and different leathers result from different types of animals and different treatment techniques. While cowhide is the most popular animal skin used for leather, comprising about 65 percent of all leather produced, almost any animal can be made into leather, from crocodiles to pigs to stingrays. Leather is a durable, wrinkle-resistant fabric, and it can take on many different looks and feels based on the type of animal, grade, and treatment.
  13. Linen. Linen is an extremely strong, lightweight fabric made from the flax plant. Linen is a common material used for towels, tablecloths, napkins, and bedsheets, and the term “linens,” i.e., bed linens, still refers to these household items, though they are not always made out of linen fabric. The material is also used for the inner layer of jackets, hence the name “lining.” It’s an incredibly absorbent and breathable fabric, which makes it ideal for summer clothing, as the lightweight qualities allow air to pass through and moderate the body temperature.
  14. Merino Wool. Merino wool is a type of wool gathered from the coats of Merino sheep. T While traditional wool is notorious for being itchy, merino wool is one of the softest forms of wool and doesn’t aggravate the skin. This is because of the small diameter of the fine merino fibers, which makes it more flexible and pliable and therefore less itchy. Merino wool is considered a luxurious fibre and is used frequently for socks and outdoor clothing. Merino wool is known for being odor-resistant, moisture-wicking, and breathable.
  15. Modal. Modal fabric is a semi-synthetic fabric made from beech tree pulp that is used primarily for clothing, such as underwear and pyjamas, and household items, like bed sheets and towels. Modal is a form of rayon, another plant-based textile, though it is slightly more durable and flexible than rayon. Modal is often blended with other fibers like cotton and spandex for added strength. Modal is considered a luxurious textile thanks to both its soft feel and high cost, as it is more expensive than either cotton or viscose. Learn more about modal fabric in our complete guide here.
  16. Muslin. Muslin is a loosely-woven cotton fabric. It’s made using the plain weave technique, which means that a single weft yarn alternates over and under a single warp yarn. Muslin is known as the material used in fashion prototypes to test patterns before cutting and stitching the final product. Muslin is ideal for testing patterns, as its lightweight and gauzy, therefore it can mimic drape and fit well and is simple to sew with.
  17. Organza. Organza is a lightweight, sheer, plain-woven fabric that was originally made from silk. The material can also be made from synthetic fibers, primarily polyester and nylon. Synthetic fabrics are slightly more durable, but the fabric is very delicate and prone to frays and tears. Organza is also characterized by very small holes throughout the fabric, which are the spaces between the warp and weft thread in the plain-weave pattern. The quality of organza is defined as the number of holes per inch—more holes indicate better quality organza. Organza is extremely popular for wedding gowns and evening wear, as it is shimmery and translucent quality which creates decadent silhouettes.
  18. Polyester. Polyester is a man-made synthetic fibre created from petrochemicals, like coal and petroleum. Polyester fabric is characterized by its durable nature; however, it is not breathable and doesn’t absorb liquids, like sweat, well. Polyester blends are also very popular as the durable fibre can add strength to another fabric, while the other fabric makes polyester more breathable.
  19. Satin. Satin is one of the three major textile weaves, along plain weave and twill. The satin weave creates an elastic, shiny, soft fabric with a beautiful drape. Satin fabric is characterized by a soft, lustrous surface on one side, with a duller surface on the other side. This is a result of the satin weaving technique, and there are many variations on what defines a satin weave.
  20. Silk. Silk is a natural fibre produced by the silk worm, an insect, as a material for their nests and cocoons. Silk is known for its shine and softness as a material. It is an incredibly durable and strong material with a beautiful drape and sheen. Silk is used for formal attire, accessories, bedding, upholstery, and more.
  21. Spandex. Also known as Lycra or elastane, Spandex is a synthetic fibre characterized by its extreme elasticity. Spandex is blended with several types of fibers to add stretch and is used for everything from jeans to athleisure to hosiery.
  22. Suede. Suede is a type of leather made from the underside of the animal skin, giving it a soft surface. Suede is usually made from lambskin, but it is also made from other types of animals, including goats, pigs, calves, and deer. Suede is softer thinner, and not as strong as full-grain, traditional leather. However, suede is very durable, and due to its thin nature, it’s pliable and can be moulded and crafted easily. Suede is used for footwear, jackets, and accessories, like belts and bags.
  23. Taffeta. Taffeta is a crisp, plain-woven fabric made most often from silk, but it can also be woven with polyester, nylon, acetate, or other synthetic fibers. Taffeta fabric typically has a lustrous, shiny appearance. Taffeta can vary in weight from light to medium and in levels of sheerness, depending on the type of fibre used and the tightness of the weave. Taffeta is a popular lining fabric, as the material is decorative and soft, and it is also used for evening wear and home decor.
  24. Toile. Toile de Jouy, or simply toile, was a specific type of linen printed with romantic, pastoral patterns in a single colour—usually black, blue, or red—on an unbleached fabric. Although the word toile means fabric in French, the word toile has evolved to also refer to the original design aesthetic of the fabric, which gained popularity in France in the 1700s. Toile designs are popular for non-fabric items like wallpaper and fine China. Toile fabric is used for clothing, upholstery, window treatments, and bedding.
  25. Tweed. Tweed is a rough woven fabric usually made from wool. The fibers can be woven using a plain weave or twill weaves. It is an extremely warm, hard-wearing fabric that is thick and stiff. Wool tweed is often woven using different coloured threads to achieve dynamic patterns and colors, frequently with small squares and vertical lines. Tweed is very popular for suiting and jackets, which were originally made out of the material for hunting activities.
  26. Twill. Twill is one of the three major types of textile weaves, along with satin and plain weaves. The distinguishing characteristic of the twill weave is a diagonal rib pattern. Twill weaves have a distinct, often darker colored front side (called the wale) with a lighter back. Twill has high thread count, which means that the fabric is opaque, thick, and durable. Twill fabrics are rarely printed on, though multiple colored yarns can be used to achieve designs like tweed and houndstooth. The fabric is durable with a beautiful drape, and it is used for denim, chinos, upholstery, and bed linens.
  27. Velvet. Velvet is a soft, luxurious fabric that is characterized by a dense pile of evenly cut fibers that have a smooth nap. Velvet has a beautiful drape and a unique soft and shiny appearance due to the characteristics of the short pile fibers. Velvet fabric is popular for evening wear and dresses for special occasions, as the fabric was initially made from silk. Cotton, linen, wool, mohair, and synthetic fibres can also be used to make velvet, making velvet less expensive and incorporated into daily-wear clothes. Velvet is also a fixture of home decor, where it’s used as upholstery fabric, curtains, pillows, and more.
  28. Viscose. Viscose is a semi-synthetic type of rayon fabric made from wood pulp that is used as a silk substitute, as it has a similar drape and smooth feel to the luxury material. It is a silk-like fabric and is appealing because it is much cheaper to produce. Viscose is a versatile fabric used for clothing items such as blouses, dresses, and jackets, and around the home in carpets and upholstery.


We retail a host of jewellery and accessories to our customers. For general purpose wear or fashion, our products range from;  

There are tons of accessories to choose from, but we’ll cover these nine general types of accessories: 





Hair accessories 





Each accessory category can be used by itself or in infinite combinations with others on the list. For example, something as simple as swapping sandals for a pair of heels can take an outfit to the next level. As you learn how to accessorize your clothes, you’ll start to see the way you can play with size, colour, and groupings to make a bold statement or keep things simple depending on your mood. 

  1. BAGS

Bags aren’t just a practical way to carry your things when you’re running errands or out on the town. Different types of bags can make a fashion statement when combined with your wardrobe. Types of bags include: 


Shoulder bags 

Crossbody bag 






Belt bags 

There are countless other bag styles as well and you’ll likely need several bags to accessorize different outfits. For example, you may want to have a bold clutch on hand to match your understated eveningwear and a neutral crossbody bag for running errands. Meanwhile, a woven tote is perfect for summertime trips to the beach or pool.  


Shoes are essential for your wardrobe, but they can also make a statement. Common footwear styles include:   

Sneakers or tennis shoes 


Flip flops 


Heels and pumps 

Kitten heels 



Of course, there are more shoe options than we can list here and footwear comes in all kinds of colors, styles, and materials. You’ll always want shoes that can fit into different aspects of your life, such as a pair of sneakers for the gym, sandals for the summer, boots for the winter, and a good pair of heels to dress up an outfit. 

Don’t forget socks! You can accessorize outfits of all kinds with patterned dress socks, knee-high socks in an interesting colour, and more. 


Jewlery offers a ton of versatility, including:  






The ways you can accessorize jewellery are endless, depending on your outfit and personal style. For example, you might wear a small pendant on a chain to the office but a diamond choker when you’re at an event. 

  1. HATS

Hats are the perfect example of an accessory that combines form and function. Like most types of clothing accessories, hats can be casual or dressy depending on the style: 






Panama hats 

Baseball caps 

Hats can shield a questionable hair day while running errands or can be incorporated into your overall look for a Kentucky Derby party. 


Hair accessories can adorn your hairstyle without adding a hat. Common hair accessories are: 




Hair clips 

Hair ties 




Whether you’re pulling your hair back into a practical pony or styling it for a night on the town, you should have a few hair accessories in your arsenal. 

  1. BELTS

Belts aren’t just a practical way to hold up your pants. Wear a belt over a dress or blouse to add fashionable flair. Some popular types of belts include: 

Skinny belts 

Embossed belts 

Rhinestone belts 

Corset belts  

Casual belts go great with jeans, and you can add a decorative belt over a plain dress to enhance your style. 


For many women, eyewear is essential. If you wear prescription glasses, you probably know that different styles and colors can impact your fashion statement. And, in many cases, sunglasses can be a must-have accessory on sunny days. 


Decorative scarves are seeing a comeback in fashion, and the good news is they come in all colors, materials, and sizes. Choose a handmade silk scarf or opt for a woven scarf in a bold print. Wear it in your hair, around your neck, or tie it to a bag for a pop of colour. 


And finally, we want to discuss seasonal accessories. These are typically worn on cold weather days and can include knit or wool scarves, gloves, hats, or outerwear. Just because you have to bundle up in the winter doesn’t mean you can’t look stylish doing it. You can choose scarves, hats, and gloves that match our winter coat and add colour or texture when you’re out in the cold. 

We retail a host of men’s technical, casual, smart casual, business, corporate wear, boots and accessories for men in all industry of work.  

  • Men’s Long workwear (Coloured/variation) tactical pants 
  • Men’s Jackets (Variation) 
  • Men’s Boxer briefs (Variation) 
  • Men’s Blazers (Variation) 
  • Men’s dress/casual socks (Variation) 
  • Men’s underwear (Variation) 


If you have questions or comments about our Terms & Conditions, please contact us at: 

Shop 2, Opposite Decor Galore,  
Steamships Compound, Waigani,  
Port Moresby, Papua New Guinea 
T: +675 7591 0948  E: sales@zels.online  

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